Privacy Policy

1. Who We Are

ViaeCode is a software development studio operated by Softbridge Systems, based in Portugal. This privacy policy explains how we collect, use, and protect your personal information when you interact with our website or services.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, and any details you provide when reaching out to us.
• Project information — descriptions, requirements, or documents you share during an engagement.
• Usage data — anonymous analytics data about how visitors interact with our website (e.g., pages visited, time on site).

3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and provide our services.
• Manage and deliver project work.
• Send relevant updates about your project or our services (you may opt out at any time).
• Improve our website and user experience.

4. Data Sharing

We do not sell or rent your personal data to third parties. We may share information with trusted service providers (e.g., cloud hosting, project management tools) strictly to fulfil our services. All third parties are required to maintain the confidentiality of your data.

5. Data Retention

We retain personal data only as long as necessary to provide our services or as required by law. Project-related data is typically retained for the duration of the engagement plus a reasonable period thereafter.

6. Your Rights

Under applicable data protection law (including the GDPR), you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict the processing of your data.
• Request portability of your data.

To exercise any of these rights, contact us at vieacode@gmail.com.

7. Cookies

Our website may use essential cookies to ensure basic functionality. We do not use tracking or advertising cookies. If we introduce additional cookies in the future, we will update this policy and request your consent where required.

8. Security

We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact

If you have any questions or concerns about this privacy policy, please contact us at vieacode@gmail.com.